Understanding your Role, Personal Development & Duty of Care

UNDERSTANDING YOUR ROLE, PERSONAL DEVELOPMENT & DUTY OF CARE 

DESCRIPTION: 

This training session has been prepared to ensure that all staff are fully up-to-date with regard to their responsibilities. This training will assist with meeting Care Certificate theory requirements. 

COURSE CONTENT 

This course covers the following at Level 1: 

• Understanding your own role 

• Working in ways that have been agreed with your employer 

• Understanding working relationships in health and social care and work in partnership 

• Agreeing a personal development plan 

• Developing your knowledge, skills and understanding 

• Understanding how duty of care contributes to safe practice 

• Understanding support available for addressing dilemmas that may arise about duty of care 

• Dealing with comments, complaints, incidents, errors and near misses 

• Dealing with confrontation and difficult situations 

TARGET POPULATION: 

All staff who may require Person Centred Care Training 

COURSE AIMS: 

The aim of the sessions is to inform care workers about their role, their personal development and duty of care. 

LEARNING OUTCOMES: 

At the end of the session participants will be able to: 

• Understand their own role 

• Work in ways that have been agreed with their employer 

• Understand working relationships in health and social care and work in partnership. 

• Agree a personal development plan 

• Develop their knowledge, skills and understanding 

• Understand how duty of care contributes to safe practice 

• Understand support available for addressing dilemmas that may arise about duty of care 

• Deal with comments, complaints, incidents, errors and near misses 

• Deal with confrontation and difficult situations. 

TRAINING OVERVIEW 

COURSE DURATION: 

Theory = 3 Hours 

CERTIFICATION: 

Upon successful completion of the session questionnaires.  

NUMBER OF PARTICIPANTS: 

12 Maximum 

Note: Please note that the prices listed on the website are for group discounts. For individuals or groups with fewer participants than the specified minimum, there will be a minimum call-out fee per session, ranging from £120 to £220 depending on the course. This fee covers the trainer’s time, course delivery, materials, travel (if necessary), and certification.