Duty Of Care

– Understand your role

– Work in ways that have been agreed with your employer

– Understand working relationship in health and social care

– Work in partnership with others

– Understand how duty of care contributes to safe practice

– Understand the support available for addressing dilemmas that may arise about duty of care

– Deal with comments and complaints

– Deal with incidents, errors and near misses

– Deal with confrontation and difficult situations